DISCLAIMER: FHP’s response to COVID-19 is an evolving situation, and circumstances may change. Please check regularly for the most up-to-date information. To see our latest news, hours and entrances click here.


An ATM is located in the main lobby of the hospital.

The Café
The Café is open seven days a week from 6 a.m. to 2 a.m. There are a variety of hot and cold foods, grill items, daily specials and full hot meals.

Coffee Stand
North Pole Coffee espresso bar is located on the first floor near The Café and offers a wide range of coffees, teas, specialty drinks and fresh smoothies. It’s open 6:30 a.m. to 6 p.m. Monday through Friday and 8:30 a.m. to noon Saturday.

Quiet Kits
Our goal is to provide you with a quiet and restful environment to help you heal. We offer a Quiet Kit, which includes a sleep mask, headphones and earplugs. Please let your nurse know if you would like one of these kits.

Gift Shop
Located in the main lobby of the hospital, the Gift Shop is operated by the Volunteer Services department of the hospital and is not-for-profit. Proceeds from all sales help purchase medical equipment for Fairbanks Memorial Hospital and Denali Center, and they support the programs and services Volunteer Services department provides. The Gift Shop carries seasonal items, home décor products, fresh flower bouquets, balloons, jewelry, baby gifts and other special gift items. The store receives new merchandise on a regular basis and carries items that may be needed when patients arrive unexpectedly. It’s open Monday through Friday: from 9:00 a.m. to 4:30 p.m. Evening and weekend hours vary based on volunteer availability. For more information, call (907) 458-5593.

Newspaper Machines
Newspaper machines are located in the main lobby of the hospital.

Patient Food Service
Patient meals are prepared with consideration for your dietary needs. Most patients will receive a daily menu to select appropriate foods. Foods other than those in your prescribed diet (foods brought in by visitors) may conflict with a physician’s orders or with medications. Always notify your nurse before consuming meals other than those provided by the hospital.

Wireless Service
Fairbanks Memorial Hospital provides guest wireless services for patients and their families. Simply use the "ACCT#" at the bottom of your hospital ID bracelet as both the user name and password when prompted. More detailed instructions for accessing FMH wireless are available if needed. Just ask a staff member for the wireless-information handout.

Parking Areas
There are three parking lots for patients and guests; each lot is clearly marked.

The television is equipped with many special channels, including those that provide patient education, discharge information and hospital-services information. There’s also a relaxation channel, movies and regular television programming. Each patient bed is equipped with a pillow speaker and a television remote.

There’s a telephone available for public use in every patient room and at the information desk in the main lobby. To dial an outside number, dial 9, then the number. To reach the operator, dial 0.

Library Services
Hospital volunteers make rounds throughout the hospital with the book cart, offering patients and their visitors a variety of books and magazines.

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