Bill Pay

Select Your Billing Period

Bill pay for FHP Care Prior to June 1, 2026

On June 1, 2026, FHP transitioned to a new billing system. If you received care PRIOR to June 1, 2026, please use the links below to pay your bill.

Bill Pay for FHP Care after June 1, 2026

On June 1, 2026, FHP transitioned to a new billing system that allows you to pay your bill for all FHP services in one location. If you received FHP care AFTER June 1, 2026, use the link below to pay your bill.

Foundation Health Partners remains committed to providing high-quality, cost-efficient care to our community. We aim to give you clear, helpful information so you can have a positive experience every step of the way. An important part of that experience is understanding the costs associated with your care, and we recognize that healthcare billing can sometimes feel complex. We are here to help make it easier.

As part of our continued efforts to improve your experience, we have transitioned to a single, unified billing system for all services provided across by Foundation Health Partners. This means you will now receive one consolidated statement that reflects services from Tanana Valley Clinic, FHP Hospital-Based Clinics, Fairbanks Memorial Hospital, Porter Heart & Vascular Center, and Denali Center.

Our goal with this new system is to simplify billing, improve transparency, and make it easier for you to manage your healthcare expenses.

Learn More

About FHP Billing

Each time you receive care at a Foundation Health Partners' facility, a new account will be opened for you. Each account generally ties to a specific date of service.

In most cases, your first bill should arrive about ten days after initial care. It will include a detailed description of the services provided for that account.

The statement identifies the amount due from your insurance company, and the amount due from you for each account. The statement also will include payments or new charges that occurred during the month.

Some tests, services or treatments require service from a physician who is not an employee of Foundation Health Partners. Such a physician will bill you separately for services rendered.  Please see the "About Other Billing Services" tab for more information. 


Patients With Insurance Coverage
Foundation Health Partners will submit bills to your insurance company when complete information is supplied. Please remember that your policy is a contract between you and your insurance company, and you have the final responsibility for payment of your medical bill.

If your insurance company does not pay within forty-five days of billing, please contact them to resolve the delay. Secondary insurance is billed after the primary (or first) insurance pays.

You will receive a statement regarding any balance after your insurance has processed your claim. The balance is due within 60 days. Throughout the billing process, you will receive statements on the status of your account.

If you have medical coverage through private insurance, your employer, or government agency, please contact the Patient Financial Services Business Office at (907) 458-5510


Patients Without Insurance Coverage:
If you do not have insurance, your account is due to be paid in full within 90 days after you receive your first statement.

All major credit cards and debit cards are accepted.
 

Other Billing Services

Some tests, services or treatments require service from a physician who is not an employee of Foundation Health Partners. Such a physician will bill you separately for services rendered. In some cases, you may not actually receive direct care from the physician that provides a service. Examples of these physicians include pathologists, radiologists, cardiologist, anesthesiologist, and other specialists who submit separate bills. If you have any questions regarding billing statements from any of these providers, please contact the respective billing department.

Novus Anesthesia Partners Patient Advocate Line: 888-851-4642 

  • Pay Online at:  www.paywoot.com
  • Please contact for a good faith estimate of anesthesia services, or for any questions regarding your anesthesia bill, or to pay your anesthesia bill.
  • Patient Advocate hours are 8:30 a.m. - 7:00 p.m. EST, M-F.

    Fax:  1-202-540-9933
    accountservices@anesthesiadynamics.com

Emergency Department visits are billed through Consensio 414-858-2200

  • You will receive a bill for emergency and/or medically necessary services.

Radiology Consultants, Inc.  1-800-318-5578 (Toll Free) 

  • You will receive a bill from a Radiologist for interpreting any imaging services. Billing services name is PC Inc.

Pathology Consultants, Inc. 
Riverfall Medical Billing (907) 458-2100
PO Box 73894
Fairbanks, AK, 99707
support@riverfallbilling.com

  • Tissue samples taken during a procedure and/or at the request of your provider will be examined by a Pathologist, for which you will be billed. 

Location

1001 Noble Street
TVC Clinic Building
First Floor


Contact Us

FHP Patient Financial Services
(907) 458-5510

If you have any questions regarding your billing statement, please contact:

FMH Business Office
(907) 458-5510
Monday - Friday:
8 a.m. – 4:30 p.m.

TVC Business Office
(907) 459-3580

PHVC Office
(907) 458-6450
Monday - Friday:
8 a.m. - 5 p.m.

Denali Center
(907) 458-5100
Monday-Friday:
8 a.m. - 5 p.m.


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