For the safety and wellbeing of all patients, visitors and staff, Fairbanks Memorial Hospital is restricting visitors. Please understand that visitation policies are subject to change. For the most current visitation policy updates click here or call the FHP Information Line at 907-458-5066.

Testing

Due to the testing demands across the state of Alaska, you may experience longer wait times for results.

When to Test

If you have any of the following symptoms, get a test. It is the best way to protect yourself and those around you. Without a diagnostic test it can be difficult to tell the difference between flu and COVID-19.

Symptoms:

  • have a fever between 100.4 degrees F and 102 degrees F, are feeling feverish, or feel warm to the touch
  • have a new or worsening cough
  • have a new or worsening sore throat
  • have flu-like symptoms (chills, runny or stuffy nose, headache, body aches, and/or feeling tired)
  • are having shortness of breath that is not limiting your ability to speak
  • have new loss of taste or smell
  • have new nausea or vomiting
  • have new diarrhea

If you are experiencing sever shortness of breath or a life-threatening emergency, please call 911.

Be aware that you may be liable for payment as it is not clear whether testing will be paid for by insurance or Medicare/Medicaid.

How do I get tested for COVID-19?

  • If you are symptomatic, don't wait, get tested.
  • If you are not experiencing symptoms, there are specific circumstances in which asymptomatic testing may be considered.
  • To discuss testing further, please contact your primary care physician or you may contact TVC 1st Care for a telemedicine or in person visit at 907-458-2682. Telemedicine is available Monday – Friday 8am-5pm. You can also request an appointment online by email.
  • Alternatively, there is a free COVID-19 testing available at the Fairbanks International Airport, 10am-4pm through Nov. 10, 2020. No appointment needed, no need to call ahead, no pre-registration and no insurance will be billed. This is a first come-first served, self collection testing site provided by Beacon and the State of Alaska.

My boss needs me to have a COVID test before allowing me to travel for work. How do I get one?

  • Contact TVC 1st Care for a telemedicine or in person visit at 907-458-2682. You can obtain a quick telemedicine appointment with one of our providers and an order can be placed for a COVID test after being screened. Telemedicine is available Monday – Friday 8am-5pm. You can also request an appointment online by email.

My COVID-19 test was negative but I am still sick. Can I get tested again?

  • If you are feeling sick, we believe the results of your COVID-19 test should not play a role in how you take care of yourself at this time.  
  • Please follow the guidance listed on the “CDC steps if you feel sick” info sheet.
  • If your symptoms are worsening, please visit the emergency room, contact your primary care physician, or you may contact TVC 1st Care for a telemedicine or in person visit at 907-458-2682. Telemedicine is available Monday – Friday 8am-5pm. You can also request an appointment online by email.

I have been tested for COVID-19. How do I get my results?

  • Results can take up to 7 days to process.
  • Please follow up with the provider who ordered your test to get the results. 

I’m having a procedure/surgery/dental appointment and I need to have to have a COVID-19 test before the procedure, so what do I have to do?

  • Please contact the provider who will be performing your procedure to have them order the test.

Where is the testing drive-thru? What are the hours?

  • The drive-thru requires a provider referral and is located at the main entrance of Fairbanks Memorial Hospital at 1650 Cowles St. 
  • Hours: Monday through Friday, 8am to 5pm.

I’m not sure if I have COVID-19 or the flu. How can I tell?

  • Influenza and COVID-19 are both highly contagious respiratory illnesses, but they are caused by different viruses. 
  • Because they share some similar symptoms, it may be hard to tell the difference between them based on symptoms alone. Diagnostic testing can help determine if you are sick with flu or COVID-19.
  • In addition to washing your hands, covering your cough, and staying home from work or school when sick, getting your annual flu shot is the best thing you can do to protect yourself and others.
  • Below is a chart of common symptoms which may vary from person to person and may range from mild to severe. If your symptoms are severe or worsening, please contact your primary care provider.

Testing site information is subject to change. View the Alaska Department of Health and Social Services test sites locator for the most accurate information.

Questions?

Public Health
452-1776

FHP COVID-19 Hotline
458-2888


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