Rights

1. You have the right to receive information in a manner that you understand. Please tell us if you need an interpreter, hearing aid or glasses to communicate effectively.
2. You have the right to courteous treatment.
3. You have the right to be informed of your proposed treatment, including the potential risks and benefits of the proposed treatment, the likelihood of achieving your goals, and potential problems that may occur during recuperation. 
4. You have the right to be informed of reasonable alternatives to your proposed treatment and the freedom to choose the type of treatment you want. 
5. You have the right to receive an explanation of your medical treatment and to participate in decisions made. You may refuse treatment if you desire. We will tell you about possible outcomes of refusing care.
6. You have the right to privacy, security, and personal dignity and to be free from all forms of abuse and harassment.
7. You have the right to be provided a safe and secure environment, including your personal property.
8. You have the right to freedom from the inappropriate use of all restraints and seclusion, in all hospital settings.
9. You have the right to have your care and medical record kept confidential.
10. You have the right to receive the care you need by a qualified medical care provider, even if that means you need to be transferred to another hospital.
11. You have the right to receive adequate information about the practioner(s) responsible for the delivery of your care, treatment, and services.
12. You have the right to be told, and to refuse, if your doctor or hospital wants to participate in medical research related to your care.
13. You have the right to receive an explanation of your bill and the charges you are responsible for. It is your responsibility to provide us information about your insurance. You are responsible for prompt payment of your bill.
14. You have the right to a family member, friend, or other individual to be present during the course of your stay, unless there is a concern of safety or rights of others, or when medically or therapeutically unadvised. 
15. You have the right to have a family member or representative of your choice and your own physician notified promptly of your admission to the hospital, unless there is a concern of safety or rights of others, or when medically or therapeutically unadvised. 
16. You have the right to have effective pain relief — or to refuse it.
17. You have the right to pastoral care or any other spiritual services.
18. You have the right to have your cultural, psychosocial, spiritual, and personal values, beliefs, and preferences respected.
19. You have the right to resolution of your concerns and/or complaints. Our complaint and grievance process is listed on the back.
20. You have the right to freely voice complaints and recommend changes without being subject to coercion, discrimination, reprisal, or unreasonable interruption of care, treatment, and services.
21. You have the right to access protective and advocacy services.
22. You have the right to access your medical record in accordance with hospital policy and State & Federal regulations.
23. You have the right to access, request amendment to, and receive an accounting of disclosures regarding your own health information as permitted under applicable law.
24. You have the right to have your Advance Directives honored; however certain orders such as Do Not Resuscitate (DNR) may be suspended during anesthesia. In these situations, you would be informed before anesthesia is administered.
25. You have the right to accept or refuse medical or surgical treatment; including forgoing or withdrawing life-sustaining treatment or withholding resuscitative services.