Our Commitment to You

At Foundation Health Partners (FHP), delivering quality care and a dedication to patient safety are our top priorities. Like all other health systems in the country, we are striving to achieve zero patient harm. Each of the 1800+ employees of FHP are committed to your safety and well-being at our hospital, clinics, other outpatient services, and skilled nursing facility. When you come through our doors, know that your care team has been trained in best practices to create the safest environment possible for patients and employees.

Your Role in Patient Safety

• Know Your Patient Rights & Responsibilities
  Use this comprehensive list of your patient rights to stay informed on your rights and responsibilities as a patient. 
• If You See Something, Say Something
  Speak up. If you experience something that you view as a patient safety risk, please share your concerns with any FHP staff member. 
• Stay Updated on Your Care
  Check for your latest test results and patient plan in your patient portal.

How We are Improving Patient Safety

Patient Identification
Accurate patient identification is essential to patient safety. We ensure that every treatment, test, and medication is provided to the correct individual by using two patient identifiers, verifying ID bands, confirming information verbally, and matching orders to the patient’s records.

Hand Hygiene
Hand hygiene is a very important infection prevention measure, as 80% of infections are spread by poor hand hygiene. Proper hand hygiene is required of all FHP staff & providers, and we ask that patients, family members & other visitors practice hand hygiene while in our facilities. Hands should be cleaned with hand sanitizer before entering and after leaving a patient room, or washed with soap and water if visibly dirty. 

Time out for procedures
As a universal protocol before all procedures, the team takes a "time out' to verify patient information, intended procedure and location of procedure.

Decreasing falls on hospital Medical and Surgical inpatient units 
Patient falls are the most common adverse events reported in hospitals. We have implemented procedures to track the number of falls and best practices to lower the occurrence of falls.

Sepsis Management
Our sepsis team, composed of frontline staff and operational leaders, work to improve sepsis management at Fairbanks Memorial Hospital. Since October 2024, FMH has consistently met or exceeded the national average for sepsis bundle compliance. Sepsis-related mortality has decreased to "as expected" levels, representing a significant improvement in patient outcomes and safety.