If we are not exceeding your expectations, please share your concerns with an employee or a member of our management team. If you have voiced your concerns at the point of service and they have not been resolved; or if you have concerns after discharge; or if you wish to file a grievance, please contact:

Fairbanks Memorial Hospital
Attention: Patient Experience
1650 Cowles Street, Fairbanks, AK 99701
(907) 458-5154

and/or

State of Alaska/Dept. of Health and Social Services
Division of Public Health
Certification and Licensing
4501 Business Park Blvd.
Suite 24, Building L, Anchorage, AK 99503
1-888-387-9387

and/or

Visit www.jointcommission.org. Click on the Report a Patient Safety Event link in the Action Center bar on the right side of the home page

or fax: (630) 792-5636 

or mail to:
Office of Quality and Patient Safety
The Joint Commission
One Renaissance Blvd., Oakbrook Terrace, IL 60181

and/or for quality of care issues, coverage decisions, or to appeal a premature denial for Medicaid patients

Qualis Health Alaska
P.O. Box 243609, Anchorage, AK 99524
1-888-578-2547

and/or for quality of care issues, coverage decisions, or to appeal a premature denial for Medicare patients

KEPRO
5700 Lombardo Center Dr., Suite 100, Seven Hills, OH 44131
1- 888-305-6759
TTY: 1-855-843-4776
Toll-free fax: 1-844-878-7921